Guide to Internet Outage Maps | Allconnect

In 2024, cybersecurity company CrowdStrike released a routine software update that caused one of the largest IT outages in history.It affected Fortune 500 companies and caused over $5 billion in business losses.This massive outage illustrated how quickly outages can affect day-to-day operations.

While small-scale outages in your neighborhood won’t result in over $5 billion in losses, they can still interrupt your productivity.Outage maps can come in handy when you need to know how long you should expect to be without internet.However, if you don’t see an alert for your area or provider, you can assume the problem is only happening in your home or business.

This is when you should contact your provider.Third-party maps are great for viewing outages and understanding their impact.Provider outage maps, on the other hand, are ideal for localized outage information regarding your specific location.

We list some of the best internet outage maps from third-party websites and internet providers below.Best internet outage maps Explore some of the best internet outage maps that provide visualization of outages as well as information to help you understand their impact.Expert’s choice: Downdetector Downdetector is a part of Ookla, a leader in connectivity intelligence and a source we frequently use for internet speed data.

Using “transparent user reports and problem indicators from around the web,” Downdetector helps people understand outages across their services, such as internet, social media, web hosting platforms, banks, games, entertainment and more.It allows you to search for outages for specific services and provides a heat map illustrating localized issues.Explore Downdetector Cisco ThousandEyes ThousandEyes is a live outage map powered by Cisco.

It displays a visualization of “global internet health” over the last 24 hours at your viewing time and updates every five minutes.It tracks internet outages across internet service providers (ISPs), top application providers, public clouds and edge service networks.Besides the outage map, ThousandEyes also provides various insight resources to help you understand the impact of any outages on your network.  Explore Cisco ThousandEyes outage map SolarWinds Pingdom The live SolarWinds Pingdom outage map reports outages occurring within the last hour.

Once you land on the homepage with the map, you can also view the most common error messages occurring, top browsers used worldwide and top devices used worldwide on the right side of the page.You can also explore various outage solution resources and monitoring products SolarWinds offers.Explore SolarWinds Pingdom live outage map Best internet provider outage maps  Third-party internet outage maps like the ones we mentioned above are useful and often provide tons of extra resources, but provider outage maps can give you specific information directly affecting your location and your internet provider’s service footprint.

You can enter your service address to view specific, localized outage information.Xfinity outage map Xfinity’s outage map prompts you to enter your service address and from there tells you whether an outage is affecting your area.It also displays a map of your area with icons showing nearby outages on a scale of one to two outages, three to 100 outages, 101 to 500 outages, 501 to 2,000 outages and over 2,000 outages.

You can also report an outage using Xfinity’s status map or explore FAQs.Find out if there’s an Xfinity outage near you.AT&T outage map AT&T requests your state, type of service and ZIP code to determine if there’s an outage at your location.

Like Xfinity, AT&T also provides a visual of other outages around your service location.You can also sign in to your AT&T account for information on outages for your address or your account.Find out if there’s an AT&T outage near you.

Verizon outage map Verizon’s outage map prompts you to select your Verizon service and enter your address to determine if there’s an outage in your area.It also inquires into the nature of the issue, i.e., ‘No Internet,’ ‘Slow Speed’ or ‘Video Won’t Load’ for a data issue.Find out if there’s a Verizon outage near you.

Optimum outage map Optimum’s outage map opens to a map of the U.S., with icons displaying known outages in Optimum service areas.The “View by location” option allows you to shrink the scope of the outage map and view outages by state, county and ZIP code.Find out if there’s an Optimum outage near you.

What causes internet outages Internet outages can happen due to a number of factors, but here are a few common causes:   Network congestion – Too many people trying to access the same network at once can overload it to the point of failure, causing an outage Power outages – Electrical issues and power outages can disable cellular towers and your internet equipment Cyberattacks – Cyberattacks can disrupt network security and overload networks, resulting in outages  Human error – Humans make mistakes, so outages can be caused by a mistakenly cut internet cable, network misconfiguration or even mishandling of equipment Software issues – Faulty software can disrupt computer systems and cause outages on both small and large scales You can ask your internet provider for compensation for an outage if it lasts long enough and they have a policy to cover them.Internet outage map FAQs How do I check if internet is down in my area? You can use one of the third-party outage maps we’ve listed above, or enter your address on your provider’s outage map if they have one.If they don’t, your provider will likely notify you if an outage occurs in your area.

What is internet backbone status? Internet backbone status refers to the operational status of the network infrastructure forming the foundation of the global internet.It measures how smoothly internet traffic travels the highways of internet infrastructure What do I do if there is no internet connection in my area? If you’re experiencing an internet outage, check with your ISP to ensure it’s a known outage that they are actively working on.In the meantime, you can use your mobile phone’s data if applicable or visit a public Wi-Fi spot to get connected.

Written by: Camryn Smith Camryn Smith started writing for Allconnect in July 2022 and has developed broadband expertise across the landscape, including home internet providers, plans, pricing and equipment, as well as internet technolog… Read more Edited by: Anine Sus Editor I Read bio What to read next Read more Featured How to fix internet outages Lisa Iscrupe — 5 min read Featured AT&T launches new backup internet feature for AT&T Fiber customers Camryn Smith — 2 min read Featured Does the weather affect your internet? Robin Layton — 4 min read Latest Monday, March 10, 2025 Best internet outage maps and resources Camryn Smith — 4 min read Friday, March 7, 2025 T-Mobile 5G Home Internet plans are now faster, with more perks Camryn Smith — 2 min read Friday, March 7, 2025 Streaming vs.cable: Which TV service is better? Camryn Smith — 5 min read